Contact
We’re here to help.
If you have a question about an order, puzzle, print-on-demand item, or anything else in our shop, you’re in the right place.
📩 Email Support
We typically respond within 24 hours (often sooner).
General Support
support@robscreativestudio.com
Order Questions
Returns or Issues
returns@robscreativestudio.com
Billing Questions
billing@robscreativestudio.com
📦 Check Your Order Status
If you already placed an order, you can track it here:
👉 /pages/track-your-order
(or through your email confirmation from Shopify)
🐾 Custom Pet Products / Puzzle Inquiries
Have a question about a custom puzzle or pet artwork?
Email us with your request or reference photos:
hello@robscreativestudio.com
⏱ Hours of Operation
We respond to messages during the following hours:
Monday–Friday: 9:00 AM – 5:00 PM EST
Saturday–Sunday: Closed (but we often reply early anyway!)
📍 Mailing Address (Not a Return Center)
For business correspondence only—please do not send returns here.
Rob’s Creative Studio
1525 Chord Drive
Wendell, NC 27591
United States
💬 Quick Tips Before Contacting Us
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Most orders ship within 2–5 business days.
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Print-on-demand products (shirts, mugs, puzzles) are each produced individually.
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Tracking numbers are emailed as soon as your order is fulfilled.
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If you need to change your shipping address, please reach out within 4 hours of ordering.